Pipeline accidents are rare, but they can occur. It’s important to know how to recognize a pipeline emergency and the immediate actions you should take to protect people, property, and the environment.
Here are ways to identify a pipeline leak:
- A pool of liquid on the ground near a pipeline
- A dense white cloud or fog over a pipeline
- Discolored vegetation surrounding the pipeline
- An unusual hissing or roaring sound
- An unusual, petroleum-like odor
Liquefied petroleum gases (propane and butane) are generally odorless.
What to Do if a Pipeline Leak Occurs
- Immediately leave the area, on foot, in an upwind direction.
- Avoid making contact with escaping liquids or vapors.
- Avoid potential ignition sources.
- Abandon all equipment being used in the area.
- DO NOT drive into an area in which you encounter a leak or vapor cloud.
- DO NOT light a match, start an engine, or switch on/off an electric light or appliance when near the escaping liquids or vapors.
- Warn others to stay away from the area.
- DO NOT try to operate any pipeline valves yourself.
- DO NOT use a cell phone while near the suspected emergency area.
- From a distant phone or safe cell phone use location, call Plains All American's Emergency Line at 1-800-708-5071 and call 911 or your local fire, police or sheriff's office.
In case of an actual or suspected pipeline emergency, please contact Plains All American at 1-800-708-5071.